Shipping policy

Shipping Policy

At Romulus Shop, we understand that privacy matters when shopping for adult toys online. That is why every order is handled with care and shipped in discreet, plain packaging.

This Shipping Policy explains how Romulus Shop processes, packages, and ships orders, including discreet shipping, estimated delivery times, and shipping fees.

Discreet Shipping & Plain Packaging

We ship every order in discreet, plain packaging with no explicit product names, adult-related words, sexual wellness branding, or sex toy descriptions on the outside of the package.

Your package will not display product names such as vibrator, dildo, adult toy, sex toy, couples toy, male toy, BDSM gear, or any other explicit product description on the exterior packaging.

We respect your privacy from checkout to delivery, so your order is packed and shipped in a way that helps protect your personal shopping experience.

Discreet Billing

Your credit card or PayPal statement will also appear discreetly. We aim to keep billing information private and avoid explicit adult-related wording on your payment statement.

If you have questions about billing privacy before placing an order, please contact us through our Contact Us page.

Estimated Delivery Time

The estimated delivery time for Romulus Shop orders is usually 6–10 business days.

Business days do not include weekends or public holidays. Delivery times may vary depending on your shipping destination, carrier delays, customs processing, weather conditions, holiday seasons, or other circumstances outside our control.

Shipping Fees

Romulus Shop offers simple shipping rates based on your location.

  • United States: Free shipping on orders over USD $10.
  • Markets outside the United States: USD $2.99 shipping fee.

Shipping fees, when applicable, will be shown at checkout before you complete your order.

United States Shipping

For customers in the United States, Romulus Shop offers free shipping on orders over USD $10.

This makes it easier to shop for affordable adult toys, vibrators, dildos, couples toys, male sex toys, beginner sex toys, anal toys, and Kink & BDSM gear with a simple and discreet delivery experience.

International Shipping

For markets outside the United States, a USD $2.99 shipping fee applies.

International delivery times may vary depending on destination, customs clearance, carrier processing, and local delivery conditions. Customers are responsible for making sure that the products they order can be legally imported into their country or region.

Order Processing

Once your order is placed, we will begin processing it as soon as possible. After your order has been processed and shipped, you may receive tracking information if tracking is available for your order.

Please make sure your shipping address is complete and accurate before placing your order. Romulus Shop is not responsible for delays or delivery issues caused by incorrect or incomplete address information.

Tracking Information

If tracking is available, your tracking details will be sent to the email address used at checkout. Tracking updates may take some time to appear after the package has been shipped.

If you have not received tracking information or need help with your shipment, please contact us through our Contact Us page and include your order number.

Delayed, Lost, or Returned Packages

Although most orders are delivered within the estimated timeframe, delays can occasionally happen due to carrier issues, customs processing, weather, holidays, or incorrect address information.

If your order has not arrived after the estimated delivery window, please contact us with your order number and checkout email so we can review the issue.

If a package is returned because of an incorrect address, failed delivery attempt, or refusal to accept the package, additional shipping fees may apply before the order can be reshipped.

Shipping Privacy for Adult Toy Orders

Romulus Shop is committed to providing a private and discreet online shopping experience for adults. Whether you order a vibrator, dildo, couples toy, male sex toy, anal toy, beginner-friendly toy, or BDSM accessory, your package will be shipped in plain packaging without explicit adult product names or adult-related branding on the outside.

Questions About Shipping?

If you have questions about discreet shipping, delivery time, tracking, billing privacy, or your order status, please contact us before or after placing your order.

You can reach us through our Contact Us page or review our FAQ page for more information.