FAQs

1. What is the best way to clean my sex toys?

Answer: The best way to clean your sex toys is with warm water and a mild, fragrance-free soap. You can also use a specialized toy cleaner for a more thorough cleaning. Make sure to clean your toys before and after each use to maintain hygiene and prolong their lifespan.

2. Are the materials used in Romulus Sex Toy Shop products safe?

Answer: Yes, all Romulus Sex Toy Shop products are made from high-quality, body-safe materials such as medical-grade silicone, ABS plastic, and other non-toxic substances. We ensure that our products are hypoallergenic and free from harmful chemicals like phthalates.

3. How can I choose the right sex toy for me?

Answer: Choosing the right sex toy depends on your personal preferences and needs. Consider factors such as the type of stimulation you enjoy (e.g., clitoral, vaginal, anal), the material of the toy, its size, and any additional features like vibration or suction. Our blog and product descriptions can help guide you in making the best choice.

4. What are fleshlights, and how do they work?

Answer: Fleshlights are a type of male masturbator designed to simulate the sensations of intercourse. They are made from soft, body-safe materials that mimic the feel of real skin. The inner sleeve is textured to enhance pleasure, and many models include features like suction or vibration for added stimulation.

5. How can I ensure discretion when ordering from Romulus Sex Toy Shop?

Answer: At Romulus Sex Toy Shop, we understand the importance of discretion. All orders are shipped in plain, unmarked packaging with no indication of the contents inside. Our billing statements also reflect this discretion, ensuring your privacy is maintained.

6. How long does shipping take, and what if my delivery is delayed?

Answer: Shipping delivery time is estimated to be 5-10 business days. If your delivery is delayed beyond this timeframe, we will provide a $5 reimbursement as a gesture of our commitment to timely service. Please contact our 24 hour customer service team at customerservice@romulusshop.com if there is any delivery issue and we will respond as soon as we can.

7. How do I use a Kegel ball, and what are the benefits?

Answer: Kegel balls are inserted into the vagina to help strengthen the pelvic floor muscles. To use them, insert the ball(s) and contract your pelvic muscles to keep them in place. Regular use can improve bladder control, enhance sexual pleasure, and support postpartum recovery. For more detailed instructions, refer to our Kegel Ball Guide.

8. What should I do if my sex toy stops working?

Answer: If your sex toy stops working, first check the batteries or ensure it is fully charged if it’s a rechargeable toy. Refer to the product manual for troubleshooting tips. If the toy still doesn’t work, contact our customer service team at customerservice@romulusshop.com for assistance or to discuss a possible replacement.

9. Do you offer warranties on your products?

Answer: Yes, we offer warranties on many of our products. The warranty terms vary depending on the product. Please refer to the specific product page for warranty details. If you have any issues with a product, contact our 24-hour customer service team at customerservice@romulusshop.com. We are committed to ensuring your satisfaction.

10. How can I discreetly store my sex toys?

Answer: To discreetly store your sex toys, use a dedicated storage bag or box. Keep them in a cool, dry place away from direct sunlight. Many of our products come with their own storage bags for added convenience.